Introduction

The Advanced Traveler Information System (ATIS) Scan Team comprised 11 members. The members were affiliated with:

• Federal Highway Administration (FHWA)
  
• American Association of State Highway and Transportation Officials (AASHTO)
  
• American Public Transportation Association (APTA)
  
• Intelligent Transportation Society of America (ITS America)
  
• Minnesota Department of Transportation (DOT)
  
• North Carolina DOT
  
• Virginia DOT
  
• Ann Arbor Transit (Michigan)
  
• Phoenix Transit (Arizona)
  
• Kimley-Horn and Associates, Inc.
  
• PBS&J

TOUR OBJECTIVES

The team identified the following objectives:

• Benefit from European experiences
  
• Learn new techniques
  
• Learn how to improve existing methods
  
• Share lessons learned

Particular topics of interest were:

• Customer needs and usage
  
• Information content
  
• Business/cost recovery models
  
• Quality measures
  
• Technology applications
  
• International/national consistency issues and standards
  
• Policy/institutional/legal aspects

These topics were provided in advance to the host nations as amplifying questions, which are included in Appendix A. Appendix B contains biographic sketches of team members, Appendix C includes team contact information, and Appendix D lists referenced websites.

LOCATIONS VISITED

The panel chose to visit the following cities on the basis of a literature review of traveler information systems in Europe:

• Madrid, Spain
  
• Barcelona, Spain
  
• Munich, Germany
  
• Berlin, Germany
  
• Stockholm, Sweden
  
• Glasgow, Scotland
  
• Newcastle, England
  
• London, England

Figure 1. Scan tour map.

TRIP ITINERARY

The program was as follows: