EXECUTIVE SUMMARY
Background and Motivation Purpose and Scope Observations and Key Findings Recommendations Implementation
CHAPTER ONE - INTRODUCTION
Background and Purpose Methodology Reader's Guide to the Report
CHAPTER TWO- PRECONSTRUCTION ASPECTS OF CONSTRUCTION MANAGEMENT
Introduction General Context Staffing Project Delivery Procurement Risk Allocation and Management Conclusions
CHAPTER THREE- CONSTRUCTION ASPECTS OF CONSTRUCTION MANAGEMENT
Introduction Contract Administration Quality Plan Implementation Contract Change Processes Project Record Keeping Third-Party Communications Environmental Monitoring Project Maintenance Requirements Conclusions
CHAPTER FOUR - POSTCONSTRUCTION ASPECTS OF CONSTRUCTION MANAGEMENT
Introduction Maintenance and Warranties Process Improvement Conclusions
CHAPTER FIVE - RECOMMENDATIONS AND IMPLEMENTATION
Recommendations Implementation
APPENDIX A - SCAN TEAM MEMBERS
APPENDIX B - AMPLIFYING QUESTIONS
APPENDIX C - REFERENCES
APPENDIX D - EUROPEAN HOST REPRESENTATIVES
Hana Maier Office of International Programs 202-366-6003 hana.maier@dot.gov