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Knowledge Management
Practical Ideas and Approaches

The Context
Selected Projects
o Standards Harmonization
o Graphic Symbols
o Engine Emissions
o Incident Reporting
Consider in context of...

Corporate Standards Expertise Group Charter
Standards Harmonization Expertise Group
Standards Harmonization
Key Issues/Challenges

Standards Harmonization
Key Issues/Challenges
Standards Harmonization
Key Issues/Challenges
Standards Harmonization
Key Issues/Challenges
Standards Harmonization
Key Issues/Challenges
Graphic
Graphic Symbols Low human, high tech
Graphic Symbols
Key Issues/Challenges
Graphic Symbols
Key Issues/Challenges
Graphical Symbols
Key Issues/Challenges
Graphical Symbols
Key Issues/Challenges
Emissions Low tech, high human
Emissions
Emissions
Key Issues/Challenges
Incident Reporting High tech, High human
Incident Reporting
Key Issues/Challenges
Incident Reporting
Key Issues/Challenges
Incident Reporting
Key Issues/Challenges
Incident Reporting
Key Issues/Challenges
Keys to Success
o No strong management opposition
o Base on cost/benefit, real need
o Right players, right skills, right timing
o Approach depends on nature of info + end-use
o Foster "open" culture
o Team & enabling skills crucial
o Anticipate
o Communicate
o Use librarians' info mgt skills

Knowledge Management
Practical Ideas and Approaches