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Office of International Programs

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Key Findings

CUSTOMER NEEDS AND USAGE

Two findings were noted under customer needs and usage:

INFORMATION CONTENT

Three findings were noted under information content:

BUSINESS/COST RECOVERY MODELS

Several observations were noted about business/cost recovery models for traveler information systems:

QUALITY MEASURES

The major finding with regard to quality measures is the commitment to measuring and improving the quality of traveler information collection and delivery. In most cases, the sites start with quantitative measures and then move (or plan to move) to qualitative measures. In particular, Sweden has developed specific data quality documentation to improve the data collection process.

TECHNOLOGY APPLICATIONS

There were multiple findings about technology applications:

INTERNATIONAL/NATIONAL CONSISTENCY ISSUES AND STANDARDS

Specific findings applied to international/national consistency issues and standards:

POLICY/INSTITUTIONAL/LEGAL ASPECTS

The following findings, some of which were mentioned earlier, also relate to policy/institutional/legal aspects:


RECOMMENDATIONS

The panel offers the following initial recommendations:


IMPLEMENTATION STRATEGY

A short-term implementation strategy is described below:

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Page last modified on November 7, 2014
Federal Highway Administration | 1200 New Jersey Avenue, SE | Washington, DC 20590 | 202-366-4000